Frequently asked questions
+ Does Litterbox store items that aren't listed?
Yes we do! Please check the pricing tab for commonly stored non-box items. Pricing for unlisted items is handled on an individual basis. Please contact litterboxstorage@gmail.com to receive a quote.
+ What does my $40 registration fee cover?
The $40 registration fee includes 5 Litterbox provided boxes and packing supplies. Each box you fill and choose to store with us will be $49.
For example, if you fill 3 of the 5 provided boxes, you would be charged 3 boxes x $49 on top of the $40 registration fee for a total of $187. This covers pick-up from your current room, storage for the entirety of summer, and delivery to your new room before you move in.
+ How big are the boxes that you provide?
Our boxes are 4.5 cubic feet (24in x 18in x 18in).
+ Can I use my own boxes?
Yes, you can provide your own boxes up to 6 cubic feet (ex. 2 ft x 2 ft x 1.5 ft). However, our boxes are extremely high-quality, double-walled boxes and they are included with every sign-up, so we recommend you use our boxes.
+ Do I have to buy my boxes?
No! The $40 reservation fee includes 5 large boxes, packaging tape, a marker, and sticker labels. If you want to buy additional boxes, we sell them for $5 each. However, our customers rarely need to purchase additional boxes.
+ Where can I pick up my boxes?
Our box and supply pick up for the 2024 storage season will occur after Memorial Day, May 27.
However, if you need your supplies early, we will host an early box and supply pick up during the week of May 20. Please email us if you would like to pick up your supplies early.
+ When can I have my stuff picked up?
For the 2024 storage season, we are offering move out starting from Tuesday, May 28 through Saturday, June 8.
+ When is the earliest move-in date?
We will announce 2024 move in dates over the summer!
+ Iām leaving campus early / coming back to campus early. Can I still store with Litterbox?
Yes! Our storing pickup and dropoff times are inclusive for students who need to leave/return earlier. The earliest pick-up time we offer is May 28, and the earliest drop-off time is usually in late August or early September.
+ I live off-campus. Can I still store with Litterbox?
Yes, as long as you live within 2 miles of campus!